FAQ

We’ve uncorked your frequently asked questions to make your shopping journey smoother, sip by sip.

Who is Enoteca?

Enoteca is Lebanon’s leading destination for fine wines and premium spirits since 1993. We are dedicated to curating an exceptional selection of imported wines, Lebanese wines, Champagnes alongside renowned international labels of rare spirit, or expert pairing advice!

Where is Enoteca located in Lebanon?

We're located in Zalka, on the main highway and in Beirut - Tabaris, Achrafieh.
You can visit either location to explore our full range, speak with our knowledgeable team, or make an online order at www.enoteca.com.lb for fast delivery anywhere across Lebanon.

Do you deliver wines and spirits across Lebanon?

Yes! We deliver all over Lebanon. Whether you’re in Beirut, Jounieh, Batroun or elsewhere across the country, you can browse our wide selection of wines and spirits online and have them delivered right to your doorstep.

Can I place an order without creating an account?

Yes, you can place an order as a guest without creating an account. However, creating an account allows you to track your orders and manage your purchases more easily.

What are the payment options available?

We accept cash or credit card on delivery in USD or LBP at the daily rate, online payments with VISA and Mastercard, money transfer methods such as OMT, BOB, Western Union, and Whish, and even payment over the phone via our call center at +961 3 380 747.

If I placed an order, how long does it take to receive the order? 

We offer same-day delivery in Beirut and Greater Beirut for orders placed before 10 AM, and within 48 hours anywhere else across Lebanon.

Does Enoteca provide corporate gifting?

Yes! We offer tailored corporate gifting.
From fine wine hampers to premium spirit selections, we help businesses and individuals create elegant, customized gifts for clients, partners, and special occasions. Contact us at +961 3 380 747 and our team will make sure to offer you competitive pricing, personalized recommendations, and reliable nationwide delivery.

Can I customize my order? 

Yes, you can customize your order. Please contact our customer support team at +961 3 380 747, and they will assist you with the customization process.

Can I know if my order was delivered?

Yes, you will receive an automatic email once your order has been delivered.